Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AURVNA002 Mapping and Delivery Guide
Provide vehicle total loss assessments

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency AURVNA002 - Provide vehicle total loss assessments
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes required to provide a vehicle total loss assessment. It involves determining vehicle damage and repair action and cost, calculating prior accident and salvage values, and completing post-assessment documentation.The unit applies to those undertaking a total loss assessment of a damaged vehicle in the loss assessment environment. Loss assessment may relate to light vehicles, commercial vehicles, heavy vehicles, agricultural and plant equipment, recreational vehicles and motorcycles.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Vehicle Body
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for vehicle assessment
  • Assessment information is gathered
  • Assessment information is reviewed and interpreted
  • Materials, resources and safety equipment are located and checked for safe use
       
Element: Inspect vehicle
  • Vehicle assessment process is determined and followed
  • Vehicle to be inspected is located
  • Workplace policies and procedures, safety requirements and workplace environmental practices and policies are read and complied with
  • Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements
  • Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  • Dismantling and inspection methods are communicated to repair estimator
  • Damage and faults to vehicle system and components are determined
  • Required outsourcing to specialist services is determined
       
Element: Determine vehicle repair action
  • Preferred repair method for vehicle system and components is selected that conforms to vehicle workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  • Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  • Job procedures are determined that use exchanged or recycled parts as appropriate
  • Repair methods are communicated and agreed with repairer and/or specialist services
  • Estimated cost of repairs is calculated
  • Settlement action is decided
       
Element: Calculate total loss value
  • Valuation supporting documentation is compiled
  • Salvage value is determined
  • Total loss calculation is performed
  • Research and validation of vehicle prior accident values and salvage value are conducted
       
Element: Complete post-assessment documentation
  • Written-Off Vehicles Register (WOVR) information is completed according to relevant state or territory regulations, and workplace policies and procedures
  • Vehicle assessment report is completed, including recommended settlement
  • WOVR entry information and vehicle assessment report are submitted according to workplace policies and procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for vehicle assessment

1.1 Assessment information is gathered

1.2 Assessment information is reviewed and interpreted

1.3 Materials, resources and safety equipment are located and checked for safe use

2. Inspect vehicle

2.1 Vehicle assessment process is determined and followed

2.2 Vehicle to be inspected is located

2.3 Workplace policies and procedures, safety requirements and workplace environmental practices and policies are read and complied with

2.4 Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements

2.5 Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

2.6 Dismantling and inspection methods are communicated to repair estimator

2.7 Damage and faults to vehicle system and components are determined

2.8 Required outsourcing to specialist services is determined

3. Determine vehicle repair action

3.1 Preferred repair method for vehicle system and components is selected that conforms to vehicle workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.2 Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.3 Job procedures are determined that use exchanged or recycled parts as appropriate

3.4 Repair methods are communicated and agreed with repairer and/or specialist services

3.5 Estimated cost of repairs is calculated

3.6 Settlement action is decided

4. Calculate total loss value

4.1 Valuation supporting documentation is compiled

4.2 Salvage value is determined

4.3 Total loss calculation is performed

4.4 Research and validation of vehicle prior accident values and salvage value are conducted

5. Complete post-assessment documentation

5.1 Written-Off Vehicles Register (WOVR) information is completed according to relevant state or territory regulations, and workplace policies and procedures

5.2 Vehicle assessment report is completed, including recommended settlement

5.3 WOVR entry information and vehicle assessment report are submitted according to workplace policies and procedures


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for vehicle assessment

1.1 Assessment information is gathered

1.2 Assessment information is reviewed and interpreted

1.3 Materials, resources and safety equipment are located and checked for safe use

2. Inspect vehicle

2.1 Vehicle assessment process is determined and followed

2.2 Vehicle to be inspected is located

2.3 Workplace policies and procedures, safety requirements and workplace environmental practices and policies are read and complied with

2.4 Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements

2.5 Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

2.6 Dismantling and inspection methods are communicated to repair estimator

2.7 Damage and faults to vehicle system and components are determined

2.8 Required outsourcing to specialist services is determined

3. Determine vehicle repair action

3.1 Preferred repair method for vehicle system and components is selected that conforms to vehicle workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.2 Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.3 Job procedures are determined that use exchanged or recycled parts as appropriate

3.4 Repair methods are communicated and agreed with repairer and/or specialist services

3.5 Estimated cost of repairs is calculated

3.6 Settlement action is decided

4. Calculate total loss value

4.1 Valuation supporting documentation is compiled

4.2 Salvage value is determined

4.3 Total loss calculation is performed

4.4 Research and validation of vehicle prior accident values and salvage value are conducted

5. Complete post-assessment documentation

5.1 Written-Off Vehicles Register (WOVR) information is completed according to relevant state or territory regulations, and workplace policies and procedures

5.2 Vehicle assessment report is completed, including recommended settlement

5.3 WOVR entry information and vehicle assessment report are submitted according to workplace policies and procedures

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Assessment information must include:

assessment notification detailing:

claims handler

driver details

incident details

insurance policy details where applicable

report items

vehicle details

vehicle inspection details, including assess without prejudice or assess and authorise

vehicle location

vehicle owner details

digital images.

Materials, resources and safety equipment must include:

digital camera

electronic or paper-based information and reports

internet connection

personal computer, laptop or tablet

maps

personal protective equipment (PPE) kit.

Safety requirements must include:

ensuring safe location of vehicle to be inspected

following workplace safety procedures

identifying potential safety hazards.

Valuation supporting documentation must include one or more of the following:

web-based references, such as:

dealer guides

vehicle seller guides

published references

local sales documents.

Total loss calculation must include one or more of the following formulas:

cost of repairs exceeds sum insured or market value

cost of repairs plus salvage value is greater than or equal to sum insured or market value.

Research and validation must include one or more of the following:

subject matter experts, such as:

auction yards

salvage yards

web-based references, such as:

dealer guides

vehicle seller guides.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assessment information is gathered 
Assessment information is reviewed and interpreted 
Materials, resources and safety equipment are located and checked for safe use 
Vehicle assessment process is determined and followed 
Vehicle to be inspected is located 
Workplace policies and procedures, safety requirements and workplace environmental practices and policies are read and complied with 
Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements 
Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements 
Dismantling and inspection methods are communicated to repair estimator 
Damage and faults to vehicle system and components are determined 
Required outsourcing to specialist services is determined 
Preferred repair method for vehicle system and components is selected that conforms to vehicle workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements 
Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements 
Job procedures are determined that use exchanged or recycled parts as appropriate 
Repair methods are communicated and agreed with repairer and/or specialist services 
Estimated cost of repairs is calculated 
Settlement action is decided 
Valuation supporting documentation is compiled 
Salvage value is determined 
Total loss calculation is performed 
Research and validation of vehicle prior accident values and salvage value are conducted 
Written-Off Vehicles Register (WOVR) information is completed according to relevant state or territory regulations, and workplace policies and procedures 
Vehicle assessment report is completed, including recommended settlement 
WOVR entry information and vehicle assessment report are submitted according to workplace policies and procedures 

Forms

Assessment Cover Sheet

AURVNA002 - Provide vehicle total loss assessments
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AURVNA002 - Provide vehicle total loss assessments

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: